Reach a person, not a phone tree.
Call the hotline, send a request, or stop by the hospital in Webster. Every request is read by Scott Sheldon — the same person who books your appointment.
- Hotline
- 832-340-2117
- Requests reviewed
- Same business day
- Cost to get matched
- Free
- Referral needed
- No
Pick whichever is easier.
Call the hotline
832-340-2117Monday through Friday, business hours. Leave a message after hours and you'll hear back the next business day.
Send a request
About a minute to fill out. No referral, no insurance details needed up front, and nothing to pay for the matching.
Go to the formVisit the hospital
Tell us what's going on.
Not every question is an appointment.
Patients and parents
An injury, ongoing pain, a second opinion, or a possible concussion. Use the request form or the hotline.
Send a requestCoaches, trainers, athletic directors
Preseason baseline testing, sideline coverage, and return-to-play paperwork for your program.
Baseline testingBilling and medical records
Statements, insurance claims, and record requests are handled by the hospital, not the concierge service.
Hospital main siteWebster, just off the Gulf Freeway.
Free surface parking at the building, with accessible spaces at the main entrance.
Photo ID, insurance card if you have one, and any imaging or records related to your injury.
If you have a head injury with danger signs, severe bleeding, chest pain, or any life-threatening condition, call 911 or go to the nearest emergency room.
Si habla español, los servicios de asistencia lingüística están disponibles sin cargo. Llame al 1-844-348-3790 (TTY: 7-1-1).
Rather just call?
The hotline reaches the same person who reads the requests.